What we automate
An agent is not a chatbot on your website. It is a digital colleague with one bounded job, access to your systems and a log of everything it does.
The agent reads along in the shared mailbox, recognises what a message is about and handles whatever is standard. Questions that need judgement go to the right colleague with a draft reply attached. Answers are written in your tone, based on what has been sent before.
Usually the first thing companies hand over: low risk, and you notice it immediately.A request arrives by mail, phone note or form. The agent pulls the right items, quantities and prices, applies your volume tiers and discount agreements, and prepares the quote in your own template. A salesperson checks it and sends.
If a price differs from the agreement it sends nothing and asks first.Supplier invoices and receipts are read, matched to the right supplier and ledger account, and queued in your accounting package. Amounts that don't match the purchase order are held with a note attached. Works with Exact Online, Moneybird, AFAS, Twinfield and e-Boekhouden.
More than four in ten owners lose half their working week or more to administration.1No integration between your webshop, CRM and planning? Then the agent does the retyping a person is doing now. It logs in where your people log in, including packages without an open API, and makes no typing errors at half past four.
Often the cheapest answer to an integration the vendor won't build.Every Monday morning an overview of revenue, outstanding invoices, the schedule and whatever needs attention this week. Assembled from your own sources, with a short note on what changed since last week.
Delivered where you already look: your mail, Teams or Slack.Quotes that went unanswered, invoices past their terms, appointments waiting for confirmation, contracts about to expire. The agent keeps track and sends a message on time that reads as if a colleague wrote it.
Around 46 percent of business invoices in the Netherlands are paid late.4We don't replace software and we won't ask you to switch. If an integration exists, we use it. If it doesn't, the agent operates the package the way an employee does.
Don't see your package? That is usually not a problem. Tell us which screens your people use and we'll see whether it can be done.
Just as important as the rest. An honest picture prevents disappointment in week three.
Assessing applications, judging performance or turning someone down stays work for a manager.
An agent is strong at repetition, not at working out where your company should be in three years. That is what your own people are for.
If nobody knows how a task is supposed to go, an agent can't take it over either. Then we write it down together first.
Anything that moves money or cannot be undone waits for approval from a person. Always.
Send us a few sentences on the work that comes back every week. You'll hear from a person within one working day.